Customer care
ascentandcare@gmail.com
Replacements & refunds
For damaged, defective, or incorrect orders, contact us within 14 days of delivery. We offer a replacement or refund for eligible orders. Include your order number and a description of the issue so we can help. This policy covers damaged, defective, and incorrect orders only.
Shipping
Free standard U.S. shipping is included in the case price. We currently ship within the United States only. Each case is made to order, and production time is separate from shipping transit time. Delivery times vary by destination and carrier, and delays may occur. For questions about your order, contact ascentandcare@gmail.com.
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